Are your stones natural?
Yes. All our gemstones are natural stones. Because of this, colour, markings, shape and size vary slightly. Your piece will be unique.
Do natural stones or candles have healing properties?
Many people enjoy stones and candles as part of a personal ritual or as a reminder of an intention. We describe the meanings traditionally associated with them, but we make no medical or health claims.
How do I care for my gemstone jewellery?
Take your bracelet off before showering, swimming or exercising and keep it away from perfume and lotions. Store it separately to avoid scratches. Stretch bracelets last longest when you roll them on and off instead of pulling them.
How do I burn a candle safely?
Never leave a burning candle unattended. Place it on a heat-resistant surface, away from children, pets, curtains and anything flammable. Trim the wick before lighting and let the candle burn until the top layer has melted evenly.
Can I send an order as a gift?
Yes. Simply enter the recipient's address at checkout. We do not include prices or invoices in the parcel. Gift wrapping is not available at the moment.
When will my order arrive?
Most orders arrive within 3–7 business days. See Shipping & Delivery for details.
Which payment methods do you accept?
All available payment methods are shown at checkout, such as iDEAL and credit card.
I have a question that is not listed here.
We are happy to help. Email us at info@chapter9copenhagen.com and we will reply within 1–2 business days.